Dries Van Noten may collect information you provide directly when you shop with us, contact customer service, create an account, subscribe to emails, or interact with our website.

• Name, email address, billing details, and delivery information
• Order details, product selections, purchase history, and account information
• Messages, return or exchange requests, and customer support communications
• Website activity, device information, browser type, and general usage data
• Marketing preferences, email subscription status, and communication choices

We use customer information to operate the Dries Van Noten website, process purchases, provide support, improve the shopping experience, and communicate with customers when needed.

• To process, confirm, manage, and fulfill customer orders
• To respond to questions about orders, products, returns, exchanges, and accounts
• To provide updates related to purchases or customer service requests
• To improve website performance, page experience, and store functionality
• To send marketing emails when customers have subscribed or given permission
• To help prevent fraud, unauthorized activity, misuse, or security issues

When you place an order with Dries Van Noten, we use the information provided at checkout to review the order, arrange payment processing, prepare fulfillment, communicate order updates, and provide customer support.

Please make sure your order information is accurate before submitting a purchase. Incorrect or incomplete information may affect order communication or delivery assistance.

Payments may be processed through PayPal, Stripe, or Credit Card payment services. Dries Van Noten does not ask customers to send full payment card details by email.

Payment information is handled through the selected payment processor as needed to authorize, process, refund, or review a transaction. Please do not include sensitive payment details in customer service messages.

Dries Van Noten uses cookies and analytics-related technologies to support website functionality, remember preferences, understand browsing activity, measure store performance, and improve the online shopping experience.

• Essential cookies help the website function properly.
• Preference cookies may help remember selected settings or browsing choices.
• Analytics cookies help us understand how visitors use the website.
• Marketing cookies may help measure the effectiveness of email or promotional activity.

You may be able to manage cookies through your browser settings. Blocking some cookies may affect how certain website features work.

If you subscribe to Dries Van Noten email communications, we may use your email address to send updates about products, collections, promotions, store news, or other marketing messages.

You can unsubscribe from marketing emails by using the unsubscribe option included in our emails or by contacting customer service at [email protected].

Dries Van Noten may share limited information with service providers that help operate the website, process payments, manage orders, support customer service, deliver communications, provide analytics, or protect the store from misuse.

These service providers may only receive information needed to perform their services and are expected to handle customer information responsibly.

We use reasonable measures designed to help protect customer information from unauthorized access, loss, misuse, or alteration. However, no website, payment method, or electronic storage system can be guaranteed to be completely secure.

Customers should avoid sending passwords, full payment card numbers, or unnecessary sensitive information through email or contact forms.

Dries Van Noten retains customer information for as long as reasonably needed to provide services, manage orders, respond to inquiries, maintain business records, meet operational needs, resolve disputes, and support security or compliance requirements.

When information is no longer needed, we may delete, anonymize, or securely retain it according to our internal practices.

Depending on where you live, you may have privacy rights related to your personal information. These rights may include the ability to request access, correction, deletion, restriction, portability, or objection to certain uses of your information.

To make a privacy-related request, please contact Dries Van Noten at [email protected]. We may ask for information needed to verify your request before taking action.

The Dries Van Noten website is intended for general ecommerce use and is not directed to children. We do not knowingly request personal information from children.

If you believe a child has provided personal information through our website, please contact us so we can review the request.

If you access Dries Van Noten from outside your region, your information may be processed or handled in locations where our website operations, payment processing, customer support, or service providers are active.

By using the website or placing an order, you understand that information may be handled as needed to provide ecommerce services and support.

Dries Van Noten may update this Privacy Policy from time to time to reflect changes in our website, services, customer support process, or privacy practices.

The updated version will be posted on this page with a revised “Last updated” date. Please review this page periodically for the latest information.

For questions about this Privacy Policy or how Dries Van Noten handles customer information, please contact us at [email protected].